Policy privacy

INVESTARS PROPERTIES, SL, is committed to protecting your privacy. This Privacy Policy explains how we collect and use your personal data and what rights and options you have in this regard. See also our cookie Policy which explains our use of cookies and other tracking devices to the web through our web site.

Who is the responsible for the processing of your personal data?

INVESTARS PROPERTIES, SL with N. I. F. B-19383371, registered address C/ GENERAL ROS DE OLANO, No. 18, ESC. A, 3º D, C. P - 03010 - ALICANTE with phone number 621-43.97.62 and e-mail: investarsalicante@gmail.com it is the responsible for the treatment of their personal data. Therefore, we can guarantee its security and confidentiality, in accordance with the provisions of the EUROPEAN REGULATION OF DATA PROTECTION (EU) 679/2016, as well as any other applicable regulations.

What types and categories of personal data we try?

The categories of data that we need from you is classified as:

  • Identification and contact information.
  • Data connection, navigation.

Within each of these categories of data include the following types of data that we're going to go asking or we're going to ease into it some point of our relationship:

Identification and contact information: Name and surname, postal address, delivery address, date of birth, telephone number, and email address. It may occur that provide us with data of third parties with which you have some kind of relationship. In that case, we will treat the data because we understand that you have notified these third parties and that we were going to deliver their data and we've referred to this privacy policy so you know how we treat your data. However, at the time that we have opportunity, I will inform you of this privacy policy.

Data connection, navigation. In the case that we use this type of data, we will be able to access the IP address of your device, and the identity code of the device, and metadata.

For Companies we will treat your company name and tax identification number, name and surname of the contact person, address and telephone number. 

We thank you that the data you provide are up to date and be real. In the event that the data that you provide to us are false, incomplete, inaccurate or not current, we reserve the right to terminate the services contracted or any other contract that has been signed.

What are the purposes we use your personal data?

In INVESTARS PROPERTIES, SL we use your data to the extent permitted by the RGPD, as well as the current legislation that is applicable. In any case, the treatment will be done for certain purposes, explicit and legitimate, and in any case will be treated in a manner inconsistent for such purposes. In particular, it will carry out the following treatments:

  • Answer to your queries, requests, or petitions.
  • Manage the contractual relationship and the provision of the consulting services requested by the client.
  • Manage your phone calls.
  • Issuing receipts of payment for the services rendered in the client's favor. 
  • For the proper performance of the requested service, it will treat the customer's personal data needed to track the evolution of this during the provision of the service.
  • Do all those formalities administrative, fiscal and accounting needed to comply with our contractual commitments and obligations tax and accounting.
  • Compliance with our legal obligations.
  • To analyze and improve our services and communications with you.
  • Monitor and evaluate compliance with our policies and standards.
  • Manage the sending of information and commercial prospecting by any route in case of explicit consent.

¿What is the legitimation for the processing of your data?

The legitimation of the treatment of the personal data that we carry out is done at all times in compliance with the provisions of article 6 of the RGPD, as well as in article 8 of the Organic Law 3/2018. In cases in which the legitimation for the main purpose of the use of data not found in any of the legal bases above, you may be asked to consent of the data subject for the treatment.

How long do we keep your data?

The personal data will be kept for the time necessary for the provision of the service or while the person does not withdraw his / her consent. Subsequently, the data will be deleted in accordance with the regulations of data protection, which implies your lock, to be available only at the request of Judges and courts, Ombudsman, office of the public Prosecutor or the competent Public Authorities during the limitation period of the actions that may arise and, after this, you will proceed to its complete elimination.

With whom do we share your data?

We inform you that the personal data provided will be communicated to the different providers of products and services, that are necessary for the execution of the requested treatment. Our suppliers are obliged to use the data provided only and exclusively for the fulfilment of the requested service. The personal data processed by INVESTARS PROPERTIES, SL to achieve the purposes described above may be communicated to the following recipients based on the base the legitimate communication:

  • The Public Administrations in cases provided for by the Law.
  • The Security Forces and Bodies of the State.
  • The banks and financial entities for the payment of the contracted services.
  • The public records of solvency systems and fraud prevention

What are your rights?

Rights:

In particular, regardless of the purpose or legal basis under which to process your data, you have the right to:

  • Right of access: any person has the right to obtain confirmation about whether INVESTARS PROPERTIES, SL is treating personal data concerning him or her.
  • Right of rectification: You tiene right to access your personal data which we have, and request its rectification when they are inaccurate.
  • Right to erasure: when the collected data are no longer necessary for the purpose for the purposes for which they were collected.
  • Right to the limitation of the treatment: you may request the limitation of the processing of your data, and to request that retain them for the exercise or defense of claims.
  • Right of portability:  you have the right to obtain the personal data that concern them in a structured format of common use and mechanical reading and to transmit them to another responsible person.
  • Right to withdraw consent: the right to withdraw any consent you have previously given to managing your personal information. If you withdraw your consent, this will not affect the legality of the use that we gave his personal information before you withdraw your consent

How can you exercise your rights?

INVESTARS PROPERTIES, SL you agree to respect the confidentiality of your personal data and to guarantee the exercise of your rights. You can exercise them at no cost by sending an e-mail to our address investarsalicante@gmail.com simply telling us the reason for your request and the right you want to exercise, informing you that it is essential, according to Law, to provide a copy of DNI or NIE. You are also advised that, in keeping with our policy of transparency, you can request the forms of the rights for any of the following means: in the headquarters or by e-mail. You are informed that you can also exercise their rights by filing a declaration to the competent supervisory authority, when you have not obtained satisfaction in the exercise of their rights.

Do you want a form for the exercise of Rights?

  • We have forms for the exercise of your rights, pídenoslos by e-mail or if you prefer, you can use those developed by the Spanish Agency of Protection of Data, or third parties.
  • These forms must be electronically signed or be accompanied by a photocopy of the DNI.
  • If you represent someone, you must attach a copy of your ID, or sign it with your electronic signature.
  • The forms can be submitted in person, sent by letter or by mail at the address of the person Responsible at the start of this text.
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