Investars Propiedades S.L., is committed to protecting your privacy. This Privacy Policy explains how we collect and use your personal data and what rights and options you have in this regard. See also our cookie Policy which explains our use of cookies and other tracking devices to the web through our web site.

Who is the responsible for the processing of your personal data?

Investars Propiedades S.L. with N. I. F. B-19383371, registered address C/ GENERAL ROS DE OLANO, No. 18, ESC. A, 3º D, C. P - 03010 - ALICANTE with phone number 621-43.97.62 and e-mail: info@investars.es it is the responsible for the treatment of their personal data. Therefore, we can guarantee its security and confidentiality, in accordance with the provisions of the EUROPEAN REGULATION OF DATA PROTECTION (EU) 679/2016, as well as any other applicable regulations.

What types and categories of personal data we try?

Las categorías de datos que vamos a ir solicitándote o que nos vas a facilitar en algún momento de nuestra relación:

• Datos identificativos y de contacto: Nombre y apellidos, dirección postal, residencia fiscal, estado civil, fecha de nacimiento, número de teléfono y dirección de correo electrónico. Puede ocurrir que nos facilites datos de terceros con los que tengas algún tipo de relación. En ese caso, trataremos los datos porque entendemos que has avisado a estos terceros de que nos ibas a entregar sus datos y les has remitido a esta política de privacidad para que sepan cómo tratamos sus datos. No obstante, en el momento en el que tengamos ocasión les informaremos de esta política de privacidad.
• Data connection, navigation. En el caso en el que utilicemos esta tipología de datos, podremos tener acceso a la dirección IP de tu dispositivo y al código identificativo del dispositivo y a metadatos.
• Para las Empresas vamos a tratar el nombre de tu empresa y número de identificación fiscal, nombre y apellido de la persona de contacto, cargo en la entidad, la dirección y teléfono. 

We thank you that the data you provide are up to date and be real. In the event that the data that you provide to us are false, incomplete, inaccurate or not current, we reserve the right to terminate the services contracted or any other contract that has been signed.

What are the purposes we use your personal data?

En Investars Propiedades, S.L. we use your data to the extent permitted by the RGPD, as well as the current legislation that is applicable. In any case, the treatment will be done for certain purposes, explicit and legitimate, and in any case will be treated in a manner inconsistent for such purposes. In particular, it will carry out the following treatments:

• Answer to your queries, requests, or petitions.
• Manage the contractual relationship and the provision of the consulting services requested by the client.
• Manage your phone calls.
• Issuing receipts of payment for the services rendered in the client's favor. 
• Realizar seguimiento de la evolución del desempeño del servicio solicitado mientras dure la relación comercial, contractual o legal.
• Do all those formalities administrative, fiscal and accounting needed to comply with our contractual commitments and obligations tax and accounting.

• Cumplir con nuestras obligaciones legales.

• To analyze and improve our services and communications with you.
• Monitor and evaluate compliance with our policies and standards.

• Manage the sending of information and commercial prospecting by any route in case of explicit consent.
• Realizar el seguimiento de comunicaciones electrónicas comerciales enviadas desde Investars Propiedades S.L., mediante el uso de herramientas de rastreo de apertura y lectura de correos electrónicos.

¿What is the legitimation for the processing of your data?

The legitimation of the treatment of the personal data that we carry out is done at all times in compliance with the provisions of article 6 of the RGPD, as well as in article 8 of the Organic Law 3/2018. In cases in which the legitimation for the main purpose of the use of data not found in any of the legal bases above, you may be asked to consent of the data subject for the treatment.

How long do we keep your data?

The personal data will be kept for the time necessary for the provision of the service or while the person does not withdraw his / her consent. Subsequently, the data will be deleted in accordance with the regulations of data protection, which implies your lock, to be available only at the request of Judges and courts, Ombudsman, office of the public Prosecutor or the competent Public Authorities during the limitation period of the actions that may arise and, after this, you will proceed to its complete elimination.

With whom do we share your data?

We inform you that the personal data provided will be communicated to the different providers of products and services, that are necessary for the execution of the requested treatment. Our suppliers are obliged to use the data provided only and exclusively for the fulfilment of the requested service. The personal data processed by Investars Propiedades S.L. to achieve the purposes described above may be communicated to the following recipients based on the base the legitimate communication:

• The Public Administrations in cases provided for by the Law.
• The Security Forces and Bodies of the State.
• The banks and financial entities for the payment of the contracted services.
• Los registros públicos de solvencia patrimonial y a los sistemas de prevención contra el fraude.

 

Colaboradores y terceros

Investars podrá apoyarse en terceros colaboradores, intermediarios o profesionales externos para la prestación de sus servicios, autorizándose la comunicación de la información estrictamente necesaria para su ejecución, dentro de la finalidad del servicio y con sujeción a la normativa aplicable.

Proveedores de herramientas digitales con componente de inteligencia artificial:

Investars Propiedades S.L. puede utilizar herramientas y plataformas de terceros que integran funcionalidades de inteligencia artificial en la prestación de sus servicios internos. Dichos proveedores actúan como encargados del tratamiento y están sujetos a acuerdos de tratamiento de datos conformes al RGPD, incluyendo las garantías aplicables a transferencias internacionales.

Asimismo, los datos facilitados a través de este sitio web pueden ser incorporados a nuestro sistema de gestión interno (CRM y operaciones), alojado en plataforma cloud de tercero con medidas de seguridad conformes al RGPD y acuerdo de tratamiento de datos en vigor.

What are your rights?

In particular, regardless of the purpose or legal basis under which to process your data, you have the right to:

• Right of access: any person has the right to obtain confirmation about whether Investars Propiedades, S.L. is treating personal data concerning him or her.
• Right of rectification: You tiene right to access your personal data which we have, and request its rectification when they are inaccurate.
• Right to erasure: when the collected data are no longer necessary for the purpose for the purposes for which they were collected.
• Right to the limitation of the treatment: you may request the limitation of the processing of your data, and to request that retain them for the exercise or defense of claims.
• Right of portability:  you have the right to obtain the personal data that concern them in a structured format of common use and mechanical reading and to transmit them to another responsible person.
• Derecho de oposición: tiene derecho a oponerse al tratamiento de sus datos personales cuando este se base en un interés legítimo o en el cumplimiento de una misión de interés público, incluida la elaboración de perfiles. En tal caso, dejaremos de tratar los datos salvo que acreditemos motivos legítimos imperiosos o sea necesario para el ejercicio o la defensa de reclamaciones.
• Right to withdraw consent: el derecho a retirar cualquier consentimiento que usted nos haya dado previamente para manejar su información personal. Si retira su consentimiento, esto no afectará a la legalidad del uso que le dimos a su información personal antes de que retirará su consentimiento.

How can you exercise your rights?

Investars Propiedades, S.L. you agree to respect the confidentiality of your personal data and to guarantee the exercise of your rights. You can exercise them at no cost by sending an e-mail to our address info@investars.es simply telling us the reason for your request and the right you want to exercise, informing you that it is essential, according to Law, to provide a copy of DNI or NIE. You are also advised that, in keeping with our policy of transparency, you can request the forms of the rights for any of the following means: in the headquarters or by e-mail. You are informed that you can also exercise their rights by filing a declaration to the competent supervisory authority, when you have not obtained satisfaction in the exercise of their rights.

Do you want a form for the exercise of Rights?

• We have forms for the exercise of your rights, pídenoslos by e-mail or if you prefer, you can use those developed by the Spanish Agency of Protection of Data, or third parties.
• These forms must be electronically signed or be accompanied by a photocopy of the DNI.
• If you represent someone, you must attach a copy of your ID, or sign it with your electronic signature.
• The forms can be submitted in person, sent by letter or by mail at the address of the person Responsible at the start of this text.

Esta política se actualiza periódicamente conforme se incorporan nuevas herramientas o servicios al sitio web. Recomendamos su revisión regular.